customersupport@pattasutra.com

Privacy Policy

At Pattasutra, we care about YOU and YOUR personal information. In today’s era, it is very essential that you understand how your personal information is used and shared, and we at Pattasutra take your privacy seriously. Our Privacy Policy mentioned below shall give you insight on how your information is collected, processed and maintained every time you access our website.

Registering Personal Information: As you visit Pattasutra and decide to buy a product, shortlist them into MY CART, and PROCEED TO CHECK OUT, you shall be asked personal information like name, address, email id and mobile number post providing which you shall PLACE ORDER. We collect this information to provide services to you in the most effective and timely manner.

How do we use your Personal Information: Pattasutra uses your personal information to:
  • Process the financial transaction in order to service the order.
  • Appraise you of any special offers
  • Notify you of any events/exhibitions that we plan to attend in your city so that you can meet us and have a look at our products
  • Respond to any of your questions or concerns around customer service

Sharing of information with Service Providers Pattasutra shall be using third party service providers specially for payment processing. The personal information that you provide shall be shared with them to process the transaction. To the best of our knowledge, the information shared with them is not stored or used by them for any future purposes. We expect  these service providers to keep your data confidential and limit the usage of the personal information only for any transactions related to Pattasutra. We do not sell or provide your information to any outside company and your details are treated confidential at our end.

Data retention Pattasutra will retain your personal information and use for analytical purposes, usage pattern, understand the customer taste and size, etc. You agree that your personal information may be used to contact you and deliver any relevant information. However, If you wish that we no longer use your information for whatsoever reason, contact us at customersupport@pattasutra.com. We will retain and use your information as needed for any legal obligations or disputes.

Disclosure of information The personal information that you provide shall be shared by Pattasutra with its third party service providers, employees or to any service providers who need the data for closing the transaction or maintaining the website. In accordance with applicable law, Pattasutra shall provide your current information to any government or law enforcement authority, as and when needed. By registering on our website, you consent to Pattasutra providing your information to any government or law enforcement authority who exercise jurisdiction over Pattasutra and the website

Data Security Any information that you provide will be maintained in a safe and secure manner. All information is stored on secure server with appropriate firewall either owned by Pattasutra or by third party. If you access your account via facebook, you may have different sign in protections through facebook. After accessing the website, you should sign off from your computer or device to minimize any risks. While we strive to keep all your information guarded, but we cannot guarantee complete security given the nature of internet transactions. Any transaction on the internet is done at your own risk and not 100% secure. While we strive to keep your information safe and secure, Pattasutra does not offer any guarantee or assurance the security measures are sufficient or impenetrable.

Changes to Privacy Policy The privacy policy shall get amended by Pattasutra from time to time. Use of information is governed by the piracy policy in existence at that point of time. If there is any change in how we use your personal information, we shall publish it on the website or send you a email. You are bound by any change in the privacy policy   Queries or concerns If you have any queries or concerns around privacy policy, feel free to reach us at customersupport@pattasutra.com
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